This Privacy Policy (“Policy”) explains how your personal data is collected, used, and protected when you use the Genariox website (“Website” or “Service”) and any related products and services (collectively, the “Services”).

By using the Website and Services, you confirm that you have read and agreed to this Policy.

This Policy applies only to Genariox and does not cover third-party services or platforms that we do not own or control.

Data Controller

Genariox acts as the Data Controller and is responsible for processing your personal data in accordance with applicable data protection laws, including GDPR where applicable.

Information We Collect Automatically

When you visit the Website, certain data is collected automatically, including:

• IP address
• Browser type and version
• Device and operating system
• Language preferences
• Pages visited and time spent
• Referring URLs and interaction data

This information is used for analytics, security, and improving the performance of the Services. It is not used to personally identify users.

Personal Information You Provide

You may use the Website without providing personal data. However, certain features require it.

We may collect:

• Contact Information: name, email address, phone number
• Account Information: login details and usage data
• Billing Information: required for payments and wallet top-ups

If you choose not to provide this data, some features may not be available.

How We Use Your Information

We use your data to:

• Create and manage your account
• Process payments and wallet transactions
• Provide customer support
• Improve platform performance and features
• Prevent fraud, abuse, and security threats
• Comply with legal obligations

Services and Pricing

Genariox provides AI-powered tools, including:

• AI Text Generation
• AI Book Writer
• AI Image Generator
• AI Code Generation

All services operate on a pay-as-you-go model funded through a user wallet.

Sharing of Information

We only share your data when necessary, including:

• Payment providers
• Hosting and infrastructure services
• Legal authorities when required

We do not sell your personal data. Third parties may only use your data to provide services on our behalf.

Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

After this period, your data is deleted or anonymized.

International Data Transfers

Your data may be stored or processed in countries outside your own. We ensure appropriate safeguards are in place to protect your information.

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability (where applicable)

To exercise these rights, contact us via email.

GDPR Rights (EEA Users)

If you are located in the European Economic Area, you are entitled to additional rights under GDPR, including full access, correction, and deletion of your data.

Cookies

We use cookies to enhance your experience.

Cookies help us:

• Understand user behavior
• Improve functionality
• Personalize content

You can disable cookies in your browser settings, but some features may not work properly.

Do Not Track

Our Website does not currently respond to “Do Not Track” signals, but we limit unnecessary data collection.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

Data Breach

In case of a data breach, we will take appropriate action and notify affected users as required by law.

Updates to This Policy

We may update this Policy at any time. Changes take effect once published on the Website.

Acceptance of This Policy

By using Genariox, you confirm that you accept this Privacy Policy.

Contact Information

For any questions regarding this Policy, please contact:

Email: info@genariox.com
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EET)

Company Information:
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