Terms & Conditions

This agreement (“Agreement”) outlines the general terms and conditions governing your use of the Genariox website (“Website” or “Service”) and all related products and services (collectively, the “Services”), including AI Book Writer, AI Text Generation, AI Image Generation, and AI Code Generation.

By accessing or using the Website and Services, you confirm that you have read, understood, and agree to be bound by this Agreement.

If you are entering into this Agreement on behalf of a company or legal entity, you confirm that you have the authority to bind that entity. If you do not agree with these terms, you must not use the Website or Services.


Accounts and Membership

You must be at least 18 years old to use the Website and Services.

You are responsible for maintaining the confidentiality of your account and all activity under it. We reserve the right to suspend, restrict, or terminate accounts that violate these terms or negatively affect the platform.

Re-registration after account termination is not permitted.


Wallet Top-Up and Pay-Per-Use Charges

Genariox operates on a pay-as-you-go model.

Users must add funds to their wallet before accessing Services. Charges are deducted based on usage:

  • AI Text Generation: €0.09 per 100 words
  • AI Book Writer: €0.09 per 100 words
  • AI Image Generation: €0.99 per image
  • AI Code Generation: €0.18 per line of code

Funds added to your wallet:

  • Have no monetary value outside the platform
  • Are non-transferable and non-withdrawable
  • Are non-refundable except where explicitly stated

Unused funds remain available until used.


Refunds and Cancellation

We strive to provide high-quality digital services. However, if issues arise, the following refund conditions apply:

Eligibility for Refund

  • Requests must be submitted within 14 calendar days of purchase
  • Users must first allow us the opportunity to resolve the issue
  • Requests must be sent to info@genariox.com, including order details and a clear explanation

After Refund Approval

  • You must stop using the product immediately
  • Any downloaded or generated content must be deleted
  • Access rights are revoked upon refund

Processing

Approved refunds are processed within 5 business days via the original payment method.

Policy Updates

We reserve the right to modify this refund policy at any time. Changes take effect upon publication.


Links to Third-Party Resources

The Website may include links to third-party platforms. We do not control or endorse their content and are not responsible for any interactions or issues arising from their use.


Prohibited Uses

You agree not to use the Services to:

  • Violate any laws or regulations
  • Harm, harass, or discriminate against others
  • Generate illegal, explicit, or misleading content
  • Distribute malware or harmful code
  • Interfere with platform functionality (e.g., scraping, spamming)

We reserve the right to terminate access without notice for violations.


Intellectual Property

All platform content, branding, technology, and materials are owned by Genariox or its licensors.

You may not copy, distribute, or use any part of the platform without written permission.


Limitation of Liability

To the maximum extent permitted by law, Genariox and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of the Services.


Indemnification

You agree to indemnify and hold harmless Genariox from any claims or damages resulting from:

  • Your use of the Services
  • Violation of these terms
  • Violation of any laws or third-party rights

Severability

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions will continue to apply.


Dispute Resolution

These Terms are governed by the laws of Estonia. Any disputes shall be resolved exclusively in the courts of Estonia.


Changes and Updates

We may update these Terms at any time. Continued use of the Services means you accept the updated version.


Acceptance of Terms

By using Genariox, you confirm your agreement with these Terms & Conditions.


Contact Information

For any legal or support-related inquiries, please contact:

Email: info@genariox.com
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EET)

Company Information:
Company Name: [Insert Company Name]
Company Number: [Insert Registration Number]
Company Address: [Insert Legal Address]